Terms and conditions

These terms and conditions – that will be adjusted from time to time – concern all services that are made available directly or indirectly online, by email, or by phone. By visiting our website, looking at the pages, using it and/or making a reservation, you acknowledge and agree to have read, understood, and accepted the terms and conditions hereunder.
 
These pages, the content and the infrastructure of them, including the online booking services of the website (the ‘service’) are property of, managed by, and brought to you by Rico Recreatie B.V. and are only offered for your personal, non-commercial use, under the conditions below.
 
Article 1 – Applicability.
  1. These terms and conditions are a part of all offers to making an agreement, acceptations of them as well as established agreements.
  2. If a determination of these terms and conditions appears void or nonbinding, the others will not be affected and will remain in full force.
  3. Parties agree that these terms and conditions will be explained and subjected to the full Dutch laws.
  4. In these terms and conditions, both the male and the female tenants will be referred to in the male form for the readability. Sex discrimination is not intentioned.
  5. In these terms and conditions, “owner” will be used to refer to “RicoRental.com”.
 
Article 2 – Formation of rental agreement, rental price, costs, and deposit.
  1. By making a reservation on RicoRental.com, an agreement develops and the renter agrees to the rental period, rental price, terms and conditions, and the deposit mentioned on the confirmation of the order.
  2. The prepayment of rent and/or deposit applies to the rental charge in case the owner fully or partly makes no use of the camper or caravan made available to him through the rental agreement. It also applies to costs and damages, payments to which the renter is bound through the rental agreement, unabated the renter’s right for full compensation.
  3. If, during or after inspection, no damages, losses or destructions of the camper, caravan or accessories are found, the owner is deployed to refund the deposit paid by the renter within 7 work days after the end of the rental agreement to the renter.
  4. You should pay 30% of the rental charge within 7 days after the reservation. The other 70% should be paid no later than 6 weeks before the commencement of the rental period. The renter will receive an invoice for this
  5. At reservations made within 6 weeks before departure, the rent should be paid fully and within 7 days.
  6. At reservations made within 2 weeks before departure, the rent and deposit should be paid fully and within 7 days.
  7. The deposit should be paid no later than at the start of the rent. The deposit for a camper is €1,000.00.
  8. The deposit for a caravan is € 750.00. the deposit for a twin axle caravan is €1,000.00
  9. You have 220 kilometres for free each day. Extra kilometres cost € 0.27 per kilometre.
 
Article 3 – Duration and unbinding of the rental agreement.
  1. The owner is obligated to carry out and assignment, after the renter paid the rental price and deposit to the owner within the prescribed time.
  2. The renter agrees that his/her personal records will eventually be verified. When you pick up the rented materials, you are required to show a valid B or BE driver’s licence and a valid passport in the name of the renter.
  3. Cancelations should be made by signed post or by email.
  • No costs are owed at cancellations made within two days after the booking.
  • The renter owes 30% of the rental charge excluding deposit at cancellations more than 3 months before the commencement date of the rental period.
  • At cancelation longer than 2 months but no longer than 3 months before the commencement date of the rental period, the renter owes 50% of the rental charge excluding deposit.
  • At cancelation longer than a month but no longer than 2 months before the commencement date of the rental period, the renter owes 75% of the rental charge.
  • At cancelation longer than 1 day but no longer than 1 month before the commencement date of the rental period, the renter owes 100% of the rental charge excluding deposit.
  1. The renter is obligated to return the camper or caravan to the owner no later than the end day and time of the agreement, unless the renter asked for an extension of the rental period, accepted by the owner. Moreover, the rental period is extended under the same conditions.
  2. If the rented materials are not returned to the owner within the time mentioned in the rental agreement, or eventually within the extended time, the owner gets the right to take back the camper or caravan immediately, in which, moreover, the rent of the rented materials automatically continues under the same determinations until and including the day at which the camper or caravan is owned by the owner again, with the proviso that the day price over the extended period will increase with an amount of €350.00 unabated the owner’s eventual damage and costs, unless the renter shows that the excess of the rental period resulted from a cause not attributable to him.
  3. No “Tourism suffered fee” is reimbursed at technical defects on the road. If, after consultation, earlier return is necessary due to a proven technical defect, the costs of the remaining days will be refunded.
  4. If the required format is not available (in time), the owner beholds the right to use a camper or caravan with a different, as much as possible corresponding decoration, for the rental period.
  5. The owner is entitled to terminate the rental agreements without notice or judicial intervention and to take back the rented materials;
  • When it appears that the renter does not fully comply with the obligations of the rental agreement in time or fully.
  • In case of death, receivership, request for suspension of payments or bankruptcy of the renter.
  • When settling abroad from owner.
  • In case of confiscation on demand of the authorities of the concerning rented camper or caravan, or by seizure of the rented camper or caravan.
  • When it appears that the renter provided incorrect or incomplete information.
  • When the camper or caravan is no longer safe for use.
 
Article 4 – Delivery and returning.
  1. The rental period starts on the date of commencement specified on the booking confirmation at 10.00 pm (by appointment) and ends on the return date specified on the booking confirmation no later than 2.00 am.
  2. It is possible to store your car outdoors. This is an unguarded parking lot, parking is at own risk.
  3. If the owner is not able to deliver the camper or caravan to the renter, the renter has the right to unbind the rental agreement without judicial intervention. Renter shall indemnify owner for all claims or damages.
  4. Upon unbinding of the rental agreement under art. 4 paragraph 3, the owner will restitute the payments already made by the renter in respect of the rental charge and deposit.
  5. Before leaving, owner and renter look at the rented materials together, both at the inside and the outside. The renter is obligated to mention the damages and flaws known to him to the owner when the rented materials are returned.
  6. In return delivery, the rented materials should be in the same state as at delivery, except for normal wear. Missing parts and repairs (excluding defects) shall be borne by the renter.
  7. If damage to the rented materials came up due to intent, gross negligence, or omission, the total damage will be borne by the renter.
  8. The camper shall be delivered by the renter with a full fuel tank. Moreover, the camper or caravan is delivered with an empty clean water tank, empty septic tank, and cleaned on the inside and the outside. Renter should also return the camper or caravan in this condition.
  9. If the renter does not comply to the demands of the owner, the following cleaning costs apply:
  • Septic tank not emptied                                              € 30.00
  • Toilet tank not emptied                                                € 150.00
  • Toilet not cleaned                                                        € 750.00
  • Toll sticker not removed                                             € 15.00
  • Outer side not cleaned                                               € 150.00
  • Inner side not cleaned                                                € 150.00
  • Fridge not cleaned                                                       € 20.00
  • Not refuelled (excluding fuel costs)                           € 25.00
  • The above costs can accumulate
 Article 5 – Use of camper.
  1. Only the riders mentioned in the rental agreement are allowed to drive the camper after handing in a copy of their driver’s license.
  2. The renter should make sure that he himself as a driver or any other driver that is mentioned in the rental agreement at all times should have the knowledge, the necessary physical and mental state required for proper control.
  3. Renter is bound to use and maintain the camper, mentioned in the instruction book made available to him or/and according to instructions, as given by the owner. In particular, he will regularly have to check and eventually restore the tire pressure, the oil level, and the coolant level.
  4. The camper may only be used in the countries mentioned in the rental agreement and on the green card.
  5. Renter should make sure that the camper will only be used on paved roads and similar destinations; that the camper is treated and cared for in a proper way, and that there is guarded for overloading and damaging the interiors and exteriors. Renter should use the camper according to the local laws and regulations and should follow the instructions of the competent authorities.
  6. The renter is prohibited to make unauthorized changes, additions, inscriptions, decorations, or stickers and the like to the camper.
  7. It is expressly not allowed to smoke in the camper. Given the past experiences, taking pets in the camper is not allowed, unless the owner has explicitly given permission. After consultation, we do offer possibilities for taking pets. One should then comply with the instructions made by the owner. In case of violation, minimally €500.00 will be charged.
  8. The renter is explicitly prohibited to use the rented camper or to have it used for driving instruction, pulling other vehicles, transporting cargo, or to perform actions, commissioning or failing, by which damage may arise to the camper or the interests of the owner.
  9. The renter is explicitly prohibited to have the camper in conflict with the interests of the owner.
 
Article 6 – Use of Caravan.
  1. Renter commits himself to use and maintain the caravan as mentioned in the disposed instruction book or/and according to instruction, as given by the owner. In particular, he should regularly check the tire pressure and restore this when needed.
  2. The caravan can only be used in the countries mentioned in the rental agreement and the green card.
  3. The renter should make sure that the caravan is only used on paved roads and similar destinations; that the caravan is treated and cared for in a proper way, and that there is guarded for overload and damage to the interiors or exteriors. Renter should use the caravan according to the local laws and regulations and to follow the instructions of the competent authorities.
  4. The renter is prohibited to make unauthorized changes, additions, decorations, or stickers and the like to the caravan.
  5. It is explicitly not allowed to smoke in the caravan. Given the past experiences, taking pets in the camper is not allowed, unless the owner has explicitly given permission. After consultation, we do offer possibilities for taking pets. One should then comply with the instruction made by the owner. In case of violation, minimally €500.00 will be charged.
  6. The renter is explicitly prohibited to use the rented camper or to have it used for driving instruction, pulling other vehicles, transporting cargo, or to perform actions, commissioning or failing, by which damage may arise to the camper or the interests of the owner.
  7. The renter is explicitly prohibited to have the camper in conflict with the interests of the owner.
  8. Drivers with a B-driver’s license watch out; The maximal allowed weight of the caravan may not exceed the empty weight of the car.
Article 7 – Maintenance, repairs, and other costs.
  1. In principal, maintenance and repair activities are carried out by the owner. Concerning the camper, it is usually the case that the owner ensures that periodic maintenance is not needed during the rental period, unless more than 10,000 km is driven in a rental period. In that case the renter should let an acknowledged company (dealer) perform maintenance service.
  2. All costs that directly come forth from use are at the expense of the renter. In particular costs of fuel, tire repairs, garaging, broken windows, toll, fines, etc.
  3. Necessary repairs that do not exceed the amount of € 100.00 or a corresponding amount in a different currency can be carried out without the permission of the owner. An original specified nota in the name of Rico Recreatie B.V. should be handed then. Other repairs can only be carried out after explicit consent of the owner, where the costs will otherwise be for the renter.
  4. Renter must ensure that a repair produces the desired result and that costs are in line with the size of the repair, when needed in consultation with the owner or roadside assistance services. When the costs of an approved repair are excessive, the owner reserves the right to compensate the costs of the recovery based on the prevailing price level in the Netherlands.
  5. All repairs should be carried out by an acknowledged company, preferably a dealer of the concerning brand (car or build-up) depending on the nature of the repair. All repairs to the domestic part of the rented materials may only be carried out by appropriately qualified persons, which should appear from notes by the renter.
  6. The maintenance services paid by the renter, and other carried out repairs with the owner’s permission are reimbursed to the renter by the owner in the name of Rico Recreatie B.V. in return for an originally specified nota.
  7. Compensation is excluded when the need for the repairs can be blamed to intent, gross negligence, or omission by the renter. Compensation is also excluded if the repair is due to non-compliance with any obligation originating from the rental agreement.
Article 8 – Damage to the rented materials.
  1. Owner guarantees that the camper or caravan is in proper condition at the time of commencement of the rental period.
  2. After an incident in which the camper or caravan is involved, or after damages or theft, the renter is obligated to inform the owner immediately yet within 24 hours after the incident.
  3. Renter should perform all instructions from the owner immediately and fully.
  4. Renter commits to having the local authorities make a report or an official record of the incident, and to give this to the owner at the latest upon termination of the rental agreement.
  5. Renter writes down the circumstances of what happened, the brands and the registration numbers of eventual involved vehicles (company and policy number), the names and addresses of driver, other involved people and possible eye witnesses. Renter furtherly requests the concerned persons to help fill in and sign the European damage form. Renter gives all of these records to the owner immediately yet at the latest at termination of the rental agreement.
  6. Renter refrains himself from any act that could mean recognition of owner’s liability in respect of what happened.
Article 9 – Liability insurance and roadside assistance service
Owner declares that a liability insurance contract is made for the camper, which complies with the “Liability insurance Motor Vehicles” demands according to the law. To the costs of the renter, which safeguard the owner, remain:
  1. Damage to thirds. That are not compensated by the insurance for whatever reason.
  2. Damage that does get compensated by the insurance on the basis of the before mentioned law but is not covered by virtue of the policy conditions. This for example occurs when the driver was under the influence of drugs or alcohol at the moment at which the damage arose.
  3. The deductibles for a camper is maximally € 1,000.00 per incident and with overhead (1.90 meters above the ground) damage, this amount is maximally € 1,750.00 per incident. Unless the case of gross negligence of the renter. In this case, the actual costs are charged.
  4. Owner provides an International roadside assistance service at rents of a camper or caravan.
  5. The deductibles for a caravan is maximally € 750.00 per incident and with overhead (1.90 meters above the ground) damage, this amount is maximally € 1,250.00 per incident. Unless the case of gross negligence of the renter. In this case, the actual costs are charged.
Article 10 – Hull coverage.
Owner declares that the rented materials are covered for hull damage. At all times costs for the renter remain:
  1. Deductibles as mentioned in art. 9, paragraph 3 and 5 (per incident), unless the damage can be recovered from the counterparty.
  2. Damage that arose by use in conflict with article 5 and 6 of these terms and condition.
  3. Damage that arose while the driver was under the influence of alcohol, medicines, or any other intoxicant or stimulant at the time of the incident in such a state that he should not be considered capable of properly controlling the camper.
  4. Damage that arose by intent or negligence of the renter and/or the driver.
  5. Damage that arose while the driver did not own a driver’s license that was valid and prescribed for the rented materials, or while the driver’s authorization to drive was denied.
Article 11 – Damage of the renter.
  1. Owner is not responsible for all costs and damages to passengers of the camper or thirds, which are coherent to the use of the rented materials in any way, except in the case of gross intent or negligence of the owner, in which case the responsibility of the owner is restricted to maximally the agreed rental price. The owner is never responsible for damage to the luggage of the renter. The renter is expected to make an insurance contract in respect of his possible damage. The owner will especially not be responsible for all costs coming forth from the following circumstances:
  • Violation of the road traffic regulations or corresponding provisions abroad.
  • Violation and offenses by the renter and/or passengers of the camper.
  • Termination of the rental agreement by the owner on the basis of article 3 of these terms and conditions.
  • Repair and maintenance of the camper or caravan or circumstances by which the renter can temporarily not make use of the rented materials
  1. Renter unconditionally safeguards owner for all concerning claims.
  2. If, despite of the above, the owner is still claimed for such costs and damages, renter will immediately pay the owner the costs and damages together with resulting costs on first demand and to statements of the owner.
Article 12 – Liability of the renter.
  1. In all cases in which the renter does not fulfil any of the provisions of the rental agreement, these terms and conditions and/or the law, the renter is responsible for the costs and damages that already developed and the costs and damages that will develop for the owner. Renter is especially responsible for all costs and damages to, or in connection to, the rented materials, if these are not covered by the insurance of the rented materials or the insurance of renter and/or thirds.
  2. Renter will, without any reserves, pay the owner’s suffered and to be suffered costs and damages on first demand and to its statement immediately yet within 14 days after the moment at which the owner claimed these costs and damages from the renter, in absence the owner has the right for the reimbursement of the legal interest by the renter.
  3. The costs of all extrajudicial measures, which the owner may find useful or possible for asserting his rights under the rental agreement, will be borne by the owner.
Article 13 – Privacy, cookies and intellectual property rights.
RicoRental.com respects your privacy. You can read more about this in our disclaimer.
 
Version 1.4 01-06-2016. These terms and conditions are deposited at the Chamber of Commerce in Meppel.